If payment arrangement letters are not printing check the following: * Has the payment arrangements parameters (system control menu - payment arrangements) been set up to send reminders and/or late...
* You can access the letter code (system control menu – letter codes) to display the number of letters printed for the month and year for a specific letter code * You can access a total of all let...
If you try to delete a letter code (system control menu – letter codes) and there are accounts with the letter code pending on the F10 screen the system assumes you want those letters to go out so the...
Standard letters: * A standard letter is a letter that is available for all companies. * You only have to set up the letter format system control (letter text) once in the system. * To activate...
There is a system control file called letter control by user on the system control menu 2 that can be used to * Allow only specific letters to be requested by the user * Do not allow specific let...
* Letters are normally grouped by letter code and sorted by the debtor's zip code within that letter code. In general, you will have a spool file for each letter code, with all the letters within th...
If a letter has been requested, but it has not been printed or documented on the system as being generated, check the following: * Was the account on the letter failed report? This will indicate th...
* Look at the letter failed report, which is produced during the nightly, to see if the letter code has failed and review the description as to why they are failing * Are post-dated check letters ...
By default, any account with an inactive close code will be omitted from a linked letter. (Note: an A in allow in contact series or allow as selected letter will send on an inactive close) * If you...
If all the contact series letters were not printed, first check these items: * Check if the contact series has completed. If the contact series sequence on the 2nd detail screen is 9 the series is ...