If payment arrangement letters are not printing check the following:
- Has the payment arrangements parameters (system control menu - payment arrangements) been set up to send reminders and/or late letters
- Are the accounts showing on the "letter failed" report
- Are the payment arrangement or letter processing options omitted from nightly processing
- Did the debtor make their current installment before the reminder was suppose to generate (the system will not send a reminder if there is no installment due)
- There must be at least 4 days between the payment due date and the reminder generation date in order for a reminder to generate (the system will not generate a reminder if there is not enough time for the debtor to receive it by the due date)
Keywords - Article Payment Arrangements Article Payment Arrangement Article Letters Article Letter
Kailer@key2recovery.com
Comments