Parts of the nightly processing can be ran while users are on the system by using the feature “delay second part of nightly processing until (HHMM)” (system control menu - company information)
The following is a summary of the steps that occur during the nightly processing when the above feature is used:
- The smart code processing program is stopped. If there are smart codes which have not been processed, they are then processed. There are potential problems if a large number of smart codes have not been processed at the time nightly processing starts, and this situation should be avoided if possible. (Usually a result of a multiple smart code assignment)
- Standard reports such as the daily collector activity summary, operator productivity, payment receipts and payment detail reports
- Customized special processing (e.g. a dialer upload)
- New account linking and application of smart codes for linking
- Smart codes applied for new accounts based on client master
- Interest calculations
- Contact series processing including application of smart codes
- Smart code series processing
- Payment arrangement processing - update total due, select reminder or late letters, transfer to collectors and apply smart codes
- Account transfers (to a different client)
- Special reports selected during nightly processing set up
- Post-dated check letters
- Payment receipt letter processing
- Processing of selected letters
- Creating of main letter file with reports for successful and failed letters
- Printing of all letters
- Daily acknowledgements
- Smart code warning reports (if smart codes were set up with a print option)
- Printing insurance forms (medical billing)
- Customized special processing such as dialer download file creation
- Account processing and work maps
- Transfer notes from daily file to main notes file
- Clear daily transaction files (payments, new business etc.)
- Backup RMEx data
- Power down and restart system, along with the smart code processing program
Note: Some processes can be omitted from the nightly processing if required.
Keywords - Article Nightly Delay
Kailer@key2recovery.com
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