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Smart Codes

  • Different Methods of Re-Opening Accounts

    Accounts can be reopened using two features within a smart code. One feature is the option open linked cases while the other uses the close account field within the actions in the decisions section of...

  • Controlling Smart Code Application by User Id

    Once a smart code has been created, it may be necessary to stop certain users from applying that smart code. In the system security, there is a feature called special authority. This is a code from A ...

  • Closing Accounts

    Accounts may be closed through the use of a selection and the corresponding action line from within a smart code. If an account is being transferred through the use of a smart code, it may also be clo...

  • Checking for Contacts

    Within a smart code, there is an option to check for a number of contacts or a zero contacts. It is possible to check for a number of positive or negative contacts by utilizing the field code (Cde) on...

  • Adding and Deleting Selection Criteria Lines

    Place your cursor in the first position (sel.YWRPS) and enter either a (+) and press enter to insert a line or (-) and press enter to delete a line.   Keywords - Kbase Smart Codes Kbase Smart Code Sel...

  • Transferring an Account to Another Company and/or Client Number

    It is possible to create a new account based on an existing account, through a smart code (system control menu – smart codes).  You can use either the Client master and Smart code or just the Smart co...

  • Smart Code will not Change the QCat on the Account

    With a smart code, the QCat code can be changed on an account using the options in the selection criteria or last screens: First check that the smart code is being applied on the required account If t...

  • Smart Code will not Change the QCat on the Account

    With a smart code, the QCat code can be changed on an account using the options in the selection criteria or last screens: First check that the smart code is being applied on the required account If t...

  • Smart Code will not Change the QCat on the Account

    With a smart code, the QCat code can be changed on an account using the options in the selection criteria or last screens: First check that the smart code is being applied on the required account If t...