Smart Code has been Disabled

If a smart code is set up to apply other smart codes and those smart codes in turn apply other smart codes you could potentially create an issue where the same smart codes get applied over and over.

Quantrax calls this “looping”. 

Looping is described as “the same smart code being applied more than 4 times with the same time and date stamp.

If the system detects this “looping” of smart codes the system will: 

• Disable the offending smart code(s) and any overrides associated by placing a “Y” in the “not allowed” field on the smart code(s)
• Issue the message “possible looping-s code” to notify you of which base smart code was disabled and the case# that caused the looping

You need to:

• Research your smart codes to find out where the “looping” is occurring and correct it
• Remove the “Y” from the “not allowed” field on the smart code(s)