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Smart Code Phone Logic Selection Criteria is not Working

If you have the field “phon (YN)” on the front screen populated and you have the field “phone# exists on one account (Y,N)” in the X-logic screen populated on the same line, you may be confusing the system. This is due to the fact that the front screen field looks at the individual account only but the X-logic screen field looks at all linked accounts, including the individual account. The system doesn’t know if you want to make a decision on all the link phones or the individual account phone.


Keywords - Kbase Smart Codes Kbase Smart Code Selection Criteria

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