The follow-up/promise date can be removed from an account in different ways:
- When the smart code window is displayed, keying in "999999" in the "follow-up date" field will remove the follow-up date from the account
- Within the smart code, specifying "999" in the field "Standard follow-up days" or the action line field "Follow-up days" will clear the follow-up date and/or promise date and amount
- Within the smart code, specifying "998" in the field "Standard follow-up days" or the action line field "Follow-up days" will clear the follow-up date only
- Within the smart code, specifying "997" in the field "Standard follow-up days" or the action line field "Follow-up days" will clear the promise date and amount
- Applying a close code to an account will also remove the follow-up date.
- A Contact Type Smart code when applied to an account will remove the followup date.
Keywords - Kbase Follow Up Dates Kbase Follow Up Date
Kailer@key2recovery.com
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