Campaign Manager-A Campaign has Fields that are Showing as Blanks that should not be Blanks

There are a couple of reasons that a campaign may show blank fields.

If the fields appear blank when the campaign is started or stopped:

The ODBC connection has been broken

• This will occur if the password has been changed or has expired
• You are experiencing network problems

Note: Always set the user ID ITELODBC field "Set password to expired" to *NO 

If the fields appear blank when the campaign is stopped only:

• This is normal. There are a few fields that will appear blank while the campaign is running but when it is stopped the fields will be populated.

Keywords - Kbase ITel Campaign