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Stopping System Generated QCats

Enter a “Y” in the field "stop system-generated QCats" (system control menu - system parameters) to “turn off” the system generated QCats
  • This stops all system-generated QCat codes from being created with the exception of:
  1. QCat 991 - Cell phone only
  2. QCat 992 - No phones
  3. QCat 993 - Skips
  4. QCat 998 - Dialer holds 
  • QCat 998 will be created if a dialer has been set up and special description codes are used to stop accounts from being sent to this dialer
  • If the system-generated QCat codes are stopped, the accounts will appear in the appropriate processing type within the standard QCat (000)


Keywords - Kbase QCats Kbase QCat

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