Campaign has Ended but did not Send a Message to the Agents

If a campaign finishes (goes to zero accounts remaining) and does not send a message to the agents that the campaign has ended it means the “end of list behavior” is not set up on the I-Tel server. 

•  Go to the softdial campaign manager 
•  Select the campaign name 
•  Click properties 
•  Click the general tab 
•  Select “stop campaign” 
•  Apply changes

Keywords - Kbase  ITel Campaign