If an account needs to be prevented from going to a dialer file it will be placed into the temporary qcat 998; provided the following conditions exist: Having a stop dialer description code on at leas...
On the description code system controls enter a message into the field special warning message. When the user that does not have proper authority tries to access an account with this description code ...
There may be reasons to control an agents actions on an account, whether it is in legal or various other reasons. There are several ways to do this using a Description Code. For example: To keep Desc...
When all 20 description code positions are full and a smart code is applied that needs to add a new description code, the system will read left to right and replace the 1st description code that is el...
To stop a payment from being entered on an account you can create a description code and place an N in the field payments allowed (N=No) This applies only to the individual account that the descriptio...
If a description code is set up as a warning description code in the system parameters it wil be highlighted red and flash when a user goes into the F14 description codes screen Keywords - Kbase D...
To prevent a description code from duplicating to linked accounts when the F3-information duplication features are used, enter an N in the description code field do not duplicate on links (N) Ke...
To prevent a description code from being removed from an account enter a Y in the description code field can not be removed by user (Y) This prevents a user from removing the description code at the a...
You can remove more than 3 description codes by setting them up with as a description code group. This feature allows you to remove up to 20 description codes. Go to the system controls for descripti...