Campaign will not Start - Campaign Immediately Goes to Ended

 (length 01.54 mins)

When you try and start a campaign, it immediately goes to "ended" and on the campaign manager, you see an error:
"Failed to open the DATA SOURCE 'DSN=Itel;UIDITELODBC;PWD=quantrax (where Quantrax is is the password being used)

The problem is that the ODBC connection cannot be established because of the password for User ID "ITELODBC" is not valid.

Listen to audio for additional instructions.

Multimedia: Audio

Id: PL031308a

Keywords - AudioA ITel Kbase ITel Campaign