I-Load

• I-load documentation and training video (START HERE)

  The I-Load Advantage: Acquiring and loading New Business placements are a vital part of the collections operation – Time is of the essence  Delays cost money: Loading and working new accounts fast and...

• I-Load File Names

  ILODMP                               Load File - Medical Data       ILODMPAD01                     Load File - Additional Contact ILODMPCD01                     Load File - Co Maker Data      ILODMPC2...

• No accounts are appearing on the edit report

  If you are loading phone numbers to the tab+ screen, make sure you have either associated a phone code to the numbers or associated a phone code field from the file.                                  K...

• Error message “Call to CHARBALANC ended in error”

  There is an issue with a balance field. You will need to check all balance fields in the file to make sure they are formatted properly and check the corresponding I-Load screens to make sure the balan...

• Error message “The target for a numeric operation is too small to hold the result”

  There is an issue with a numeric field. You will need to check all numeric fields in the file to see if there are any values that exceed the field length on RMEx (balance fields, SS#, date fields, etc...

• Message “Format not found”

  The File Loading Information screen must be set up on the existing Format before you are allowed to process it.                                 Keywords: Kbase Iload Kbase I-Load...

• The Copy From Existing NB Load Name feature does not copy

           The File Loading Information screen must be set up on the existing Format before you are allowed to copy it.          Make sure the New NB Load Name is in the “NB Load Name” (top) field and t...

• Error message “An array Index is out of range”

  There is a field in the load format screens that has been set up with a field number that is greater than the file. You will need to check and correct any problem load format fields. If you are loadin...

• Edit warning “Invalid Last Transaction Date”

  Check the file on the AS400 and verify the field that contains the date being used for the Last Transaction Date is formatted properly (for dates with no separators, they must include any leading zero...

• Data is not loading to the proper fields

           Check the file on the AS400 to make sure the fields in question have the proper data in them.          Check the corresponding I-Load screen to make sure the fields in question are set up pro...