| Training Topic | YouTube link | Updated |
| I-load | KB with PDF and Video | |
| Entering Bankruptcy | https://youtu.be/yr2Ke9j-HZ8 | |
| Setting up FTP Module | https://youtu.be/P4ijMWaY6SA | |
| Running Month End Reset | https://youtu.be/9zIJT2fNVgc | |
| Printer | https://youtu.be/WCASH7vlOZU | |
| Letters Setup Email (secure email) | https://youtu.be/cR-miGopp2w | |
| Data Extract | https://youtu.be/uSvhrUrE1xI | |
| Posting Mail payment and return Checks | https://youtu.be/kpVPUk8tk8Q | |
| Posting direct Payments and reversals | https://youtu.be/um7SwNsqzq4 | |
| Posting Client Payments | https://youtu.be/RY2BY6wOBQ0 | |
| Processing and posting CC | https://youtu.be/1cd1CG1F-kg | |
| Processing and posting Checks | https://youtu.be/26JQUpNvLu0 | |
| I-bot System Controls | ||
| Basic Letter | https://youtu.be/CYVnW80AXwg | |
| New Business/Client Master | https://youtu.be/bBJdQ_pWeyg | |
| Unified Communication Strategy | https://youtu.be/ut1VBPPG2NY | Apr-24 |
| Understanding the Contact Series | https://youtu.be/bQ2JC2-vj2Y | |
| VoApps | https://youtu.be/hF5yEIh5WgU | Mar-24 |
| Credit Reporting | https://youtu.be/Z99foTeTeeA | Mar-24 |
| Payment I-load | https://youtu.be/MeX57HZc-u8 | |
| Scandocs | https://youtu.be/_yK67hauBDU | |
| Letter Editor and MSWord | https://youtu.be/8tgeMSXzC4U | |
| Account Crawler | https://youtu.be/H9yyDvDdyA8 | |
| Return Mail | https://youtu.be/9DUsMvtO01A | |
| Creating Texting Templates | https://youtu.be/6Vxy2iDunQI | 24-Apr |
| Free Form Texting | https://youtu.be/KHbMrpHWPhE | 6-May |
| Requesting a Credit Report with DMS | https://youtu.be/mtfUFgw4QXo | 6-May |
| Restricting emails to personal and work domains | 24-Apr | |
| Collector Training | ||
| RMEx Login and Account Processing Overview | https://youtu.be/xPuuYINs92Q | |
| Account Inquiry Overview | https://youtu.be/HDytorCqgjs | |
| Account Detail Overview | https://youtu.be/7QdwKQ4ms_U | |
| Documenting Accounts using Events | https://youtu.be/16kj48RFV4w | |
| Working Linked Accounts in RMEx | https://youtu.be/ndk44rMVvaU | |
| RMEx Secondary Screens | https://youtu.be/QBUaYyOQzww | |
| Tab Q Overview | https://youtu.be/JZADr3xMq4I | |
| Payment Interface Overview | https://youtu.be/s2RG1LKbyIM | |
| Accepting Payments Through the Payment Interface | https://youtu.be/9yvmWqkmC5k | |
| Single Priority Payment | https://youtu.be/_hiUseOm40w | |
| Multiple Priority Payments | https://youtu.be/vsp47EKLXL0 | |
| Accepting a Downpayment in RMEx | https://youtu.be/nVKm5J7E_PQ | |
| System Setup - Management | ||
| Setting up a company (Delight) | https://www.youtube.com/watch?v=spL97670bfU |
RMEx Management Training
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