Part 1 Account Detail Screen: Training your Collectors.

Collector Training: 

This section will review the basics of logging into RMEx, and accessing and working accounts. 

RMEx Login and Account Processing Overview: https://youtu.be/xPuuYINs92Q

Account Inquiry Overview: https://youtu.be/HDytorCqgjs

Account Detail Overview: https://youtu.be/7QdwKQ4ms_U

Documenting Accounts using Events: https://youtu.be/16kj48RFV4w

Working Linked Accounts in RMEx: https://youtu.be/ndk44rMVvaU

RMEx Secondary Screens: https://youtu.be/QBUaYyOQzww

Tab Q Overview: https://youtu.be/JZADr3xMq4I

Payment Interface Overview: https://youtu.be/s2RG1LKbyIM

Accepting Payments Through the Payment Interface: https://youtu.be/9yvmWqkmC5k

Single Priority Payment:   https://youtu.be/_hiUseOm40w

Multiple Priority Payments: Https://youtu.be/vsp47EKLXL0

Accepting a Down payment in RMEx: https://youtu.be/nVKm5J7E_PQ

 

Attachments

• Creating new user ID's
• GUI - Clearing Cache and creating a user profile
• Resetting Passwords
• Setting up Collectors