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New Features and Products

Presented During the May 14, 2024 Town Hall

  • BI - Dynamic Dashboards and Reporting

    Over 40 standard reports are available.  Ad hoc reporting is also an option....

  • Call Summary and Analysis Documentation V1

    With the number of calls that agents make throughout the day, it would be very intuitive and easy for agents to have access to summaries of the calls they made to clients. Keeping notes and referring ...

  • POCKET SCANNER User Document

    In the collections industry, efficient document management is a requirement. Document storage optimizes workflows and makes sure up to date and accurate information is always available. Introducing th...

  • POCKET SCANNER Introductory Document

    RMEx offers a very powerful document management service for our clients already, the ‘Scandocs’ tool.With scandocs, you can view all the documents that is attached to that account at the click of a bu...

  • I-Exchange Document V1

    Soon, written confirmation will be required from customers to handle payment arrangements. But, how can we reliably get customers to provide written confirmation to process payment arrangements. Agenc...

  • Email Response bot

    The email response bot is new feature offered though RMEx. With the email response bot the email responses sent by customers are intelligently and automatically sorted into their accounts. Additionall...

  • Document Integrator Documentation

    Document integrator is a feature that can be used to attach any documents for clients and/or consumers. This option gives the user the ability to upload and integrate multiple documentation at the acc...